What is Organizational Behaviour and also discuss the Importance of organizational behaviour - Banking Diploma Education

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Wednesday, November 27, 2013

What is Organizational Behaviour and also discuss the Importance of organizational behaviour

Q. What is Organizational Behaviour? Importance of organizational behaviour?

Organizational Behavior: Organizational behavior studies the impact individuals, groups, and structures have on human behavior within organizations. It is an interdisciplinary field that includes sociology, psychology, communication, and management. Organizational behavior complements organizational theory, which focuses on organizational and intra-organizational topics, and complements human resource studies, which is more focused on everyday business practices.


Importance of organizational behavior: The importance of organizational behavior rests in understanding how individuals, groups, and organizational structures interact and affect one another. Organizational studies examine communication patterns between individuals and groups, as well as the structure and culture of organizations. A detailed look at workplace behavior, business culture, and organizational practices generates greater insights about communication patterns and conflicts. Such findings sometimes spark solution-oriented policies and organizational change, causing leaders to implement rewards systems, new communication methods, or innovative management approaches.

Step 1: Define organizational behavior to make sure everyone has a clear idea of what the phrase refers to.

Step 2: Describe how certain behaviors generated by individuals can hurt or help an organization. Prosocial behavior, for instance, refers to altruistic actions that benefit other individuals and thereby the organization as a whole. Prosocial behavior, or, "organizational citizenship behavior," is inspired by factors such as a worker's trust for and attitude toward management and the company. Individuals also may identify heavily with a particular group at the expense of the whole, as could be seen when workers and management no longer trust one another.

Step 3: Define company culture -- the shared values, experiences, rules, and behavioral expectations of an organization -- and discuss how the culture can positively or negatively influence the behavior of those within it. Reveal how culture is transmitted to employees in many ways, including customs, consequences and rewards, mission and actions. Becoming socialized to an organization, an employee learns how to behave.

Step 4: Point out that understanding the motives behind problematic organizational behaviors is a step toward shaping those behaviors for the better. Encouraging new behaviors can involve a purposeful shift in the characteristics of the company culture.

Step 5: Point out that divining the driving force behind constructive organizational behaviors allows managers to foster more of the same through incentive plans and rewards, such as promotions.

Step 6: Describe how an understanding of organizational behaviors helps management predict the reaction to and effects of potential changes in policy and procedure before implementation and possibly mitigate resistance to change

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