Management is situational, Management is universal, Explain how both of true

Q. Management is situational, Management is universal, Explain how both of the above are true?Situational management: A situational manager adapts his management style to the changing needs of a business or to changing requirements of customers. This style of management can have either a positive or negative impact depending on the skill of the manager involved. A good manager in a normal working environment will be emotionally in control, be very approachable, and will demonstrate good time management skills. This manager will be working within the

Teamwork: Getting input from the clerk as to the current volume of inventory in the warehouse. Also, only accepting a token delivery, allowing the manager to follow on with a more substantial plan, which would also secure her credibility to her customers.Decisiveness: The ability to assess the situation and determine how much volume to accept.

Restraint: Only accepting enough incoming inventory into the warehouse to keep the customer satisfied, while allowing the manager to arrive and take charge of the situation.Time Management: Choosing which steps to follow in a logical sequence which allowed Jan to completely investigate the situation without making the customer wait too long for a call back.

Customer Service: Jan responded to the customer in a timely manner as promised, while upholding the company’s reputation of being responsive to his needs.Interpersonal: Jan did not draw any personal conclusions about the missing manager. She looked at the situation for what it was and called on the clerk to assist in managing the situation. This went a long way towards helping the clerk realize the respect and esteem Jan had for him. Once she had an action to resolve the problem developed and implemented she called her boss and gave him a brief overview of her actions and the customer's response. Jan's restraint also showed respect for the manager and his position.

Management is universal: According to this concept, "Management is universal". Management is universal in the sense that it is applicable anywhere whether social, religious or business and industrial. The followers of this concept are Henry Fayol, Lawrence A. Appley, F.W. Taylor, Theo Haimann etc. According to-
I. Henry Fayol, "Management is an universal activity which is equally applicable in all types of organization whether social, religious or business and industrial".
II. Megginson, "Management is management, whether it is in Lisbon, or in London or in Los Angeles."
III.Theo Haimann, "Management principles are universal. It may be applied to any kind of enterprises, where the human efforts are coordinated." I. Henry Fayol, "Management is an universal activity which is equally applicable in all types of organization whether social, religious or business and industrial". II. Megginson, "Management is management, whether it is in Lisbon, or in London or in Los Angeles." III.Theo Haimann, "Management principles are universal. It may be applied to any kind of enterprises, where the human efforts are coordinated." I. Henry Fayol, "Management is an universal activity which is equally applicable in all types of organization whether social, religious or business and industrial". II. Megginson, "Management is management, whether it is in Lisbon, or in London or in Los Angeles." III.Theo Haimann, "Management principles are universal. It may be applied to any kind of enterprises, where the human efforts are coordinated." I. Henry Fayol, "Management is an universal activity which is equally applicable in all types of organization whether social, religious or business and industrial". II. Megginson, "Management is management, whether it is in Lisbon, or in London or in Los Angeles." III.Theo Haimann, "Management principles are universal. It may be applied to any kind of enterprises, where the human efforts are coordinated." I. Henry Fayol, "Management is an universal activity which is equally applicable in all types of organization whether social, religious or business and industrial". II. Megginson, "Management is management, whether it is in Lisbon, or in London or in Los Angeles." III.Theo Haimann, "Management principles are universal. It may be applied to any kind of enterprises, where the human efforts are coordinated."
I. Henry Fayol, "Management is an universal activity which is equally applicable in all types of organization whether social, religious or business and industrial". II. Megginson, "Management is management, whether it is in Lisbon, or in London or in Los Angeles." III.Theo Haimann, "Management principles are universal. It may be applied to any kind of enterprises, where the human efforts are coordinated."